The servers, networks, storage and desktops your business runs on, managed continuously rather than repaired once they fail.
What we manage
- Servers — patched, monitored, backed up, and replaced before age becomes the problem
- Networks — switching, firewalls, wireless and the links between sites
- Storage — capacity watched so it does not run out on a Friday afternoon
- Desktops and laptops — builds, updates, and the day-to-day problems people actually call about
Desktop support
The end-user side is part of the same arrangement rather than a separate contract. Machines we supply arrive built and joined to your network, and when a fault occurs at a user’s desk it is the same helpdesk that answers. Most issues are dealt with remotely; we come to you when they cannot be.
Why businesses hand this over
- Predictable cost — you pay for what the organisation uses rather than carrying the whole capability in-house
- No single point of failure — cover does not depend on one or two people being available
- Someone is watching — problems get picked up by monitoring rather than by a user noticing
- Focus — your people spend their time on the business instead of on the IT
Related
24/7 System Monitoring is how we know before you do. Offsite Backup is what makes any of it recoverable. If you would rather we took on the whole IT function, see IT Outsourcing.
Enquire about Managed Infrastructure
Tell us what you are running and how many people depend on it, and we will set out what managing it involves.
Call (+356) 27221629 or submit an enquiry.