We maintain your systems continuously — watching, patching, checking backups and fixing what we find — so that fewer incidents reach the point of interrupting anyone’s day.
The difference between this and support
With IT Support you call us when something breaks. With managed services we are already looking. A disk filling up, a failed backup, a server that has stopped taking updates, a security patch no one applied — these are all visible well before they become an outage, but only if someone is monitoring for them.
What is included
- Monitoring — round the clock, so we usually know before you do
- Patching and updates — kept current rather than deferred until something forces it
- Backup checks — that they ran, and that a restore works. See Offsite Backup
- Security — antivirus, firewalls and access reviewed as requirements change
- Infrastructure — servers, networks, storage and desktops, under Managed Infrastructure
- Support included — when something does break, you are already covered
Where services run
Where a service runs on our own equipment rather than on a third-party cloud, we manage the hardware and the hosting for it — see Data Centre and Co-Location. If your industry or your regulator sets a requirement about where data is held, tell us and we will confirm what we can do.
Who this suits
Businesses where IT stopping means work stopping, and where the cost of a day of downtime is more than the cost of preventing it. We work across ten sectors in Malta, from accounting and law to hospitality, iGaming and manufacturing.
Choosing the right service
- IT Support
- Something breaks, you call us. Good if you have someone in-house, or very little going wrong.
- Managed IT Services (this page)
- We watch and maintain your systems continuously, so that less goes wrong in the first place.
- IT Outsourcing
- We are your IT department: the day-to-day, plus budgets, suppliers and what to do next.
Enquire about Managed IT Services
Tell us what you are running and what you cannot afford to have stop, and we will set out what managing it involves.
Call (+356) 27221629 or submit an enquiry.