Outsourced IT provides continuous cover, a broader range of expertise and predictable costs, for less than an equivalent in-house department.
The economics
Outsourcing IT is more economical than maintaining an in-house department. Systems are administered by a team of trained, accredited engineers with full traceability and reporting, and cover does not lapse for holiday or sick leave.
Breadth of expertise
No one person can hold current knowledge of every system a modern business depends on. Outsourcing gives you the combined experience of a team working across many clients, and knowledge shared between our support agents and engineers rather than held by a single individual.
Managed services compared with break-fix support
Under a traditional break-fix contract, work is charged at an hourly rate whenever a fault occurs. That arrangement gives the supplier no reason to establish the root cause, or to prevent the fault recurring, and no reason to assess whether the system as a whole is adequate for what the business needs from it. What is being bought is a series of quick repairs.
A managed service contract reverses that. The priority is preventing faults; where they do occur they are resolved immediately, in many cases before the client has noticed them. Continuous monitoring means an issue is identified as it arises and can be resolved before it affects the business, and resolved faster. Most issues are dealt with remotely, without an engineer attending site.
Working with Vianet
Businesses that outsource their IT to Vianet benefit from more stable networks, lower maintenance costs and greater availability. We assess your requirements, give impartial advice, and identify where technology can reduce cost or increase productivity. We also review your ICT requirements periodically and help you plan investment so that it returns something.
Trust, professionalism and responsiveness are the factors that matter most in choosing an ICT partner.
Enquire about IT Outsourcing
Tell us how IT is handled now and what is not working, and we will set out what taking it on would involve.
Call (+356) 27221629 or submit an enquiry.