IT Support Specialist

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Vianet is a managed services and cloud solutions provider. We assist organisations in realising their full potential by ensuring that all IT systems and procedures are in place in order to ensure efficient and smooth-running operations.  
 
The company provides comprehensive IT solutions to a multitude of business sectors. Our commitment to high level customer service and reliable support, and dedicated workforce have seen our company grow and our satisfied-clients list expand. 
 
Vianet is currently looking to employ a full-time IT Support Specialist. 

Responsibilities include: 

  1. End-User Desktop Support
  2. Microsoft 365 Administration
  3. Troubleshooting ICT systems, including investigating, and finding solutions for problems on clients’ systems. 
  4. Network Setup and Administration
  5. Providing onsite and remote support to clients. 
  6. Performing system administration tasks on client’s systems 

 
The candidates must: 

  1. hold at least 3 years’ experience working on Microsoft 365, desktop support, and network maintenance. 
  2. have a relevant qualification in information systems support. 
  3. Be proficient with the Microsoft 365 suite and SharePoint Online 
  4. have excellent communication and interpersonal skills. 
  5. be a logical thinker and have excellent problem-solving/troubleshooting skills. 
  6. be able to communicate in fluent English. 
  7. work on his / her own initiative with minimal supervision.  
  8. have a driving licence. 
  9. have a passion for ICT. 

 
Preference will be given to candidates that possess relevant certifications on the support of Microsoft 365 systems. 

An attractive salary including benefits is being offered to the right candidate. 

Join our esteemed team and dive into a professional journey where you’ll have the privilege of working with state-of-the-art, industry-standard technologies. Unlock the doors to a gratifying career that goes beyond merely keeping up with industry trends — here, you actively contribute to supporting our exceptional clients. 

If you possess a genuine passion for ICT and aspire to be part of an awesome team making a meaningful impact on the local IT sector through top-tier service and outstanding customer care, seize the opportunity now. Elevate your career by sending your CV to [email protected]

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